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Service and Support
Our service principles: from design to end-of-life
We guarantee the highest product quality and availability over the entire life cycle. The combination of technical expertise, global production infrastructure and forward-looking, digital customer support strengthens your competitiveness and customer satisfaction in the long term.
Partnership instead of delivery
ACTIA sees itself not only as a supplier, but also as a long-term technology partner for the automotive and commercial vehicle sector. We have been supporting our customers throughout the entire product life cycle since 1986.
Long-term availability & obsolescence management
Proactive material analysis and spare parts provision, coordinated measures against geopolitical risks.
Expertise for complex projects
Our expertise ranges from advanced hardware and software development to on-board systems, telematics, cyber security and ASIL-B/C-compliant safety architectures. We offer software development at a professional level.
Global presence & customer proximity
29 companies in 16 countries and production sites in Europe, the USA and North Africa enable flexible, cost-efficient production with the highest quality standards (including ISO 27001).
Engineering and production team
Joint development cost optimisation with scalable development teams. Creation of modular systems.
IT-Support
Implementation of data-driven service processes and support with certifications and IT security solutions.

Our service offerings:
Diagnostic services
We develop reliable diagnostic solutions for cars, trucks and off-highway vehicles - from simulation to the start of series production and throughout the entire after-sales lifecycle. Our own VEFK structure enables safe diagnostics on electric and hybrid vehicles. Our portfolio also includes modern advanced driver assistance systems (ADAS) such as collision protection, 360° cameras and lane departure warning systems. We also support current drive technologies such as electric, hybrid and hydrogen systems with customised diagnostic tools and engineering expertise.
IT-Engineering
From the requirements analysis to the market-ready product, our certified experts support you with agile methods and state-of-the-art tools. Whether app, web application or automation - we develop customised, integrated software solutions. User-centred UX design, professional architecture and accompanying TDD (test-driven development) ensure quality and intuitive operation. We provide you with all-round support for approvals and certifications. Our entire expertise is at your disposal for the realisation of your wishes.